Refund Policy
At Groupseotools.org, your satisfaction is very important to us. That’s why all of our digital products and services are covered under our refund policy. Please read the details carefully to understand when refunds are applicable and when they are not.
100% MONEY-BACK GUARANTEE
We provide a 100% money-back guarantee within the first 3 days of your purchase. If you are not satisfied with our products or services within this period, you may request a refund.
WHEN REFUND IS APPLICABLE
Groupseotools.org provides digital services and subscription-based tools, so in most cases you will get instant access after placing your order. In some cases, it may take 5–30 minutes to process. Refunds are applicable under the following conditions:
If your order was placed by mistake or you realize it is not necessary, you may cancel and request a full refund. You must inform us within 48 hours of placing the order.
If the delivered service or product does not match its description, you are eligible for a full refund. You must notify us within 48 hours of purchase.
If your subscribed service or tool stops working for more than 72 hours, we may provide a partial refund for the unused period of your subscription. In most cases, we will try to replace the service with a similar tool so that your workflow continues smoothly.
WHEN REFUND IS NOT APPLICABLE
There are some conditions under which refunds will not be issued:
If you are using a group tools/package plan, and one or two tools stop working temporarily or permanently, refunds will not be provided.
You cannot claim a full refund after 3 days of subscription activation.
Refunds are not available for trial subscriptions, amounts less than $1 (or equivalent currency), or bonus tools.
Refunds are not issued for downloadable digital products or licenses.
Refunds are not applicable if you violate our Terms of Service, and your account is suspended or banned.
Misuse, overuse, team-sharing, or account-sharing with others is strictly prohibited. If you exceed your daily usage or download limits, your account may be suspended by our monitoring team, and you will not be eligible for any refund.
REFUND PROCESS & TIMELINE
Refund requests are processed within 10–30 working days. Once approved, you will receive a cancellation or refund confirmation via email to your registered address.
Refunds are always sent back to the original payment source:
If you paid via bKash, your refund will be credited back to your bKash wallet.
If you paid via Card/Net Banking, your refund will be sent back to the same account.
The refund amount will be calculated based on your order, offer amount, membership duration, and applicable transaction fees or taxes will be deducted.
NEED HELP?
If you have any questions regarding our refund policy or need assistance with a request, please contact us at [email protected] or reach us via the Live Chat option on our website.